Carol, George and the staff of HH&W provided a daily walk for my dogs while I was working over a period of 5 years. They were very dependable and all of our pets loved the visits.
I would highly recommend this service.
Daily dog walks for our almost 11 year old lab
We are SO GLAD we found HH&W! They have been visiting our almost 11 year old lab daily for a couple of months. From the original meet & greet visit with the owner Carol, through all the visits, we have been extremely happy. We have mostly had Niko taking our girl out but have also met Stephanie as Niko's backup. They are both FABULOUS!! They are on time, very caring and gentle with our "old girl", professional and very pleasant. We have enjoyed getting to know both of them and have total confidence in them. Everyone at HH&W has also been VERY flexible and supportive as we deal with a family health issue. When my husband was unexpectedly hospitalized recently, I reached out to them immediately and with very little notice, they completely "stepped up to the plate"! We went from 1 visit per day M - F to 2 visits per day 7 days per week. It has been an absolute relief to know that these great people are taking care of our lab while we are focused on these health issues. I can't say enough good things about HH&W, especially Niko & Stephanie, and look forward to continuing to work with them. We highly recommend them!!
Carol has been walking my dogs for almost 7 years and she is amazing. Always a cute note left and the pups are sufficiently tired after being with her. She's flexible and has helped out in emergency situations. Highly recommend.
Carol and the people who work for Hooves Hounds & Whiskers had been a part of my pets' lives for about a year and a half. They took exceptional care of my elderly dog, Indie, who recently passed away. Every day there were extensive notes letting me know how he was doing during the multiple times they visited. Once Carol noticed he was not acting himself, and sure enough he had a UTI that required immediate medical care. In situations like this someone contacted me immediately so I was always aware of Indie's condition. They gently handled him during short walks, standing near him at all times in case his back legs would collapse because of hip displaysia. They went to great extents to make sure he ate and took his daily meds wrapped in roast beef and peanut butter. When indie became incontinent, changing protective wraps became part of the routine, and they even went to the extent of cleaning up any "mistakes." For many months they fed my 3 cats, sometimes having to rearrange dishes due to a bossy girl named Milly : )
I am indebted to the people who make Hooves Hounds and Whiskers the premier animal care service in the greater New Haven area. They added months to Indie's life and made my life away from my home worry-free. They truly are extended family members, and will always be!
Thank-you Carol, George, and Ilene for everything!
Elaine L, Branford, CT
Carol and her employees were great to work with. I work long hours and they were accommodating with changing appointments, adding a late afternoon or evening appointment when needed. She has a great system in place and very responsive. I like the bar code reader she implements and her employees truly cared for my dog. Thank you Carol! If I find myself in your area again, I will be sure to use your company. Thank you.
" We just have to thank HHW again for the wonderful care of the Tukie family. HHW really went above and beyond for them and we really appreciate it! HHW is wonderful! "
" We have a pair of rescued cockatiels who just happened to mate a month after we adopted them, and yes, babies! They mated again last summer but we did not think the eggs would hatch due to the way the mom was behaving. Well, we were going on vacation and hired HHW to sit for us. Guess what? Yup, two babies while we were gone. Carol (Our HHW person) went above and beyond by coming more often to check on them, and when one wasn't doing well and was being kicked out of the nest, she took him home to nurse him. Sadly, he passed (too under-developed), but what an incredible job! "
"Carol far surpassed any of our expectations and we will definitely use HHW again......and again! "
Kim & Cyril, Branford, CT
“ My husband and I recently hired HHW to pet sit our two dogs for a week. We are very pleased with them. HHW is very professional and very caring of pets - our sitter treated them as if they were her own. When we returned she left a detailed report for each day about the dogs. HHW is very accommodating to any pet needs. We are going to use HHW as a permanent pet sitter. We highly recommend them."
Carl & Teri, New Britain, CT
" HHW is a really excellent pet-sitting service. We have had them watch our cats twice now, and their service is great. Carol is a real animal person, and it's good to know that we are leaving our spoiled, adored cats in the hands of someone who will also spoil and adore them in our absence. Also, the last time she watched them, she alerted us that our boy cat was drinking way too much water, and when we brought him to the vet, we discovered he had crystals in his urinary tract, and needed to be on a special diet. We probably wouldn't have noticed the problem for much longer if Carol hadn't told us, and a minor medical problem was prevented from becoming a huge catastrophe. Plus Carol is very pleasant and easy to work with, and the rates are reasonable."
Joe & Nicole, Branford, CT
" It feels good knowing that next time I need someone to care for my dog, I have a company that I trust. I also expect next year, once I start school full-time again, I may need HHW to come more regularly for mid-day visits."
Deborah M, New Haven, CT
" I just wanted to thank HHW for taking good care of Casey our dog this weekend. It is such a relief having someone we know able to take care of him and we trust HHW implicitly. Casey suffers from very bad anxiety in kennels so it's a huge weight off our shoulders for him to be able to be at his home when we are away. Thank you so much again, and we look forward to using your service in the future."
Matt and Amanda, Norwalk, CT
" I tell everyone I know about HHW when ever I hear about anyone looking for pet care. Carol and her crew are a great group of people who truly care about the animals left in their care. We have 2 dogs and a cat and have never worried about them when they are in the care of HHW - if you are looking for people who care and are trustworthy - call HHW."
Deb M, Rocky Hill, CT
" Thank you for your diligence and care in working with Daisy. I feel very comfortable leaving town knowing she is in good hands."
Lindsay C, New Haven, CT
From Daniel M. New Haven, CT
"We love HHW and always use their service when we are away. They are very detail oriented and our 2 dogs love them. We feel very safe leaving our beloved pets in their hands when we are away. Even on short notice, HHW comes through.
I have recommended HHW to many friends."